Terms & Conditions

Pitch Capital is a technology platform only. It provides tools, data, and communication features to connect founders, investors, and lenders.

Pitch Capital is not a broker-dealer, investment adviser, or financial intermediary, and does not:

• Offer, sell, or facilitate securities, equity, or debt investments
• Participate in negotiations or structuring of investments
• Provide investment, legal, or financial advice
• Endorse, recommend, or verify any User, deal, or transaction

Users acknowledge that Pitch Capital does not facilitate or execute investments, and using the Platform does not replace Users’ own legal, financial, or tax diligence obligations.

All introductions, communications, and transactions originating from or facilitated by the Platform must remain within the Platform environment. Users may not complete, attempt to complete, or facilitate any transaction outside the Platform that was initiated via Pitch Capital.

For purposes of these Terms, a "Covered Transaction" means any investment, financing, acquisition, advisory engagement, partnership, commercial relationship, or other business transaction between parties introduced directly or indirectly through the Platform.

Users shall not directly or indirectly circumvent, avoid, bypass, interfere with, or attempt to avoid Pitch Capital's role in any Covered Transaction arising from introductions, communications, or relationships initiated through the Platform.

Any attempt to induce, encourage, solicit, or facilitate off-platform negotiations, communications, or transactions for the purpose of avoiding Platform fees constitutes a material breach of these Terms.

Pitch Capital may monitor and record communications for compliance, quality, and security purposes. Violation may result in:

Any violation of this provision constitutes a material breach of these Terms and may result in:

• Immediate and permanent termination ("lifetime ban") of the User's account and all affiliated accounts
• Suspension or forfeiture of any pending transactions or services
• Legal or equitable remedies available under applicable law

Pitch Capital shall be entitled to recover all reasonable attorney's fees, investigative costs, enforcement expenses, and related damages arising from violations of this Section.

Users acknowledge that violations of this Section may cause irreparable harm for which monetary damages alone may be insufficient, and Pitch Capital may seek injunctive or equitable relief in addition to all other remedies available at law.

The obligations contained in this Section shall survive termination of the User's account or cessation of Platform use for a period of twenty-four (24) months following the last interaction, communication, or introduction facilitated through the Platform.

All payments for calls, subscriptions, investor access, pitch deck creation, or other Platform services are non-refundable once booked or delivered.

• Calls: Once booked, no refunds or credits will be issued.
• Pitch Decks / Creative Work: Once work begins or the deliverable is provided, no refunds or chargebacks will be honored.
• Platform Access / Subscriptions: Fees are final once the billing cycle begins.
• Exception / Complaint Process: Users may submit a written notice within seven (7) calendar days if they believe services were not delivered as described. Pitch Capital may, at its sole discretion, review and issue accommodations, though is not obligated to do so.
• Third-Party Services: Pitch Capital may use third-party tools (e.g., Stripe, Escrow, or verification services) to facilitate payments and verify users. Users acknowledge and agree that the use of third-party services is governed by both these Terms and the third-party’s policies.

In addition to subscription fees, Pitch Capital charges a Platform Fee of four percent (4%) of the total transaction or investment value for any deal facilitated, initiated, or connected through the Platform. This fee is a standard charge for the use of Pitch Capital's proprietary technology, matching algorithms, and communication infrastructure; it is not a broker-dealer fee, finders fee, or investment banking commission, as Pitch Capital does not provide brokerage services or investment advice.

The Platform Facilitation Fee shall become immediately earned, due, and payable upon consummation of any Covered Transaction involving parties introduced directly or indirectly through the Platform, regardless of whether such transaction occurs on or off the Platform.

To ensure the security and transparency of all transactions, all investments facilitated through the Platform must be processed through secure Escrow.com accounts. Users agree to follow all platform-mandated escrow procedures. Any attempt to close a transaction outside of the Platform or to bypass the Escrow.com process to avoid the Platform Fee shall be considered a material breach of the Non-Circumvention provisions in Section 2.

All subscriptions are subject to a minimum commitment of ninety (90) days from the date of onboarding completion (the " Initial Term "), as further detailed in Section 6. Client acknowledges that they are liable for all fees through the duration of the Initial Term. Cancellations may only take effect after the Initial Term has been fully satisfied.

To prevent a subscription from automatically renewing after the Initial Term, or to cancel a month-to-month subscription thereafter, members must submit a written cancellation request to support@pitchcapital.com.

Notice Period: Written notice must be submitted at least thirty (30) calendar days prior to the next billing cycle.

Timing: Cancellation requests submitted during the Initial Term will be processed as a "notice of non-renewal," meaning the account will remain active and billing will continue until the end of the 90-day Initial Term.

Per Section 6, any notice of cancellation or non-renewal submitted prior to the expiration of the 90-day Guarantee Period immediately voids the Qualified Investor Meeting Guarantee. By submitting a cancellation request before the end of the Initial Term, the Client voluntarily waives their right to any refund or remedy under the Meeting Guarantee.

To ensure valid processing, members must:

• Submit a written request to support@pitchcapital.com with the subject line: "Cancellation Request — [Account Name]".
• Include full name, registered email address, and reason for cancellation.
• Allow up to two (2) business days for written confirmation.

Cancellations are not accepted via phone, social media, or any channel other than the email specified above. A cancellation is not considered effective until you receive written confirmation from Pitch Capital.

Upon valid cancellation, the member retains full access to the Platform through the end of the current paid period (or the Initial Term, whichever is later). No partial refunds or prorated credits will be issued for unused portions of any subscription period.

The following services are non-cancellable and non-refundable once initiated or delivered:

• Investor introductions and Qualified Investor Meetings.
• Pitch deck creation and financial modeling services.
• One-time booking fees for calls or consultations.
• Any deliverable that has been completed or partially completed.

Pitch Capital reserves the right to terminate any account at its sole discretion for violation of these Terms. In the event of termination for cause, no refunds will be issued, and any remaining balance for the Initial Term will become immediately due and payable.

Users agree to:

• Provide accurate, current, and complete information
• Refrain from sharing login credentials or granting unauthorized access
• Use the Platform for lawful purposes only
• Comply with all applicable securities, data privacy, AML, KYC, and anti-fraud regulations
• Acknowledge that Pitch Capital does not verify or endorse any investment, founder, or transaction

Pitch Capital may suspend or terminate access for activity deemed fraudulent, misleading, abusive, or in violation of law or these Terms.

Minimum Subscription Commitment

Client agrees to a minimum subscription term of ninety (90) days from the date of onboarding completion (the " Initial Term "). Client may not cancel, terminate, or request a refund during the Initial Term. All fees due during the Initial Term are non-refundable except as expressly provided under the Qualified Investor Meeting Guarantee below. Cancellation requests submitted prior to the expiration of the Initial Term will not be honored, and Client will remain liable for all fees through the end of the Initial Term.

Qualified Investor Meeting Guarantee

Pitch Capital guarantees that Client will receive a minimum of two (2) [or four (4), per applicable package] confirmed Qualified Investor Meetings within the ninety (90) day Initial Term (the " Guarantee Period "), subject to the eligibility requirements below.

Definition of a Qualified Investor Meeting

A "Qualified Investor Meeting" is a scheduled meeting — virtual or in-person — between Client and a third-party investor who has been vetted by Pitch Capital and meets baseline criteria related to investment activity, stage alignment, and sector relevance. Pitch Capital does not guarantee investment decisions, funding outcomes, or follow-on meetings.

Eligibility Requirements

To remain eligible for the guarantee, Client must, throughout the full Guarantee Period:

• Complete onboarding in full within the required timeframe and provide all requested materials, including pitch deck, financial information, and company profile.
• Maintain an active, paid subscription for the full ninety (90) day Initial Term without cancellation or non-renewal notice.
• Maintain an active and accurate profile on the Pitch Capital platform.
• Actively initiate outreach by submitting a pitch request to every investor identified by the Pitch Capital platform with a match score of fifty percent (50%) or higher, within fourteen (14) days of the match being generated or onboarding completion, whichever is later. Failure to pitch any such matched investor within the required timeframe will render Client ineligible for the guarantee with respect to that investor, and Pitch Capital's obligation to deliver a Qualified Investor Meeting with that investor will be deemed satisfied.
• Respond to investor inquiries and scheduling requests in a timely manner and remain reasonably available during standard business hours.
• Remain in good standing under this Agreement.

Exclusions

The guarantee is void and no refund will be issued if:

• Client cancels, submits a notice of non-renewal, or terminates their account at any point during the Initial Term.
• Client declines, cancels, or fails to attend any scheduled investor meeting.
• Client delays onboarding or fails to provide required materials.
• Client materially misrepresents their business, traction, or financials.
• Client violates this Agreement or applicable platform policies.
• Delays result from factors outside Pitch Capital's reasonable control.

Refund Process

If Client satisfies all eligibility requirements and does not receive the guaranteed number of Qualified Investor Meetings by the end of the ninety (90) day Guarantee Period, Client may submit a written refund request to support@pitchcapital.com within seven (7) days following expiration of the Guarantee Period.

Refunds, if approved, are limited to fees paid during the applicable subscription period and constitute Client's sole and exclusive remedy under this Agreement. Pitch Capital does not guarantee fundraising success, investment commitments, valuation, or capital raised.

Notice and Resolution

As a condition of this guarantee, Client must notify Pitch Capital in writing within seven (7) days following the end of the Guarantee Period if Client believes the guarantee obligation has not been met. Client must cooperate in good faith with Pitch Capital's reasonable efforts to resolve the issue, including facilitating a qualified investor meeting. Failure to provide timely written notice or to cooperate in good faith waives Client's right to any refund under this provision.

By uploading content, documents, or materials to the Platform, Users grant Pitch Capital a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content solely to provide Platform services.

Pitch Capital will use commercially reasonable measures to protect User data but is not liable for unauthorized access, disclosure, or misuse by third parties.

To the fullest extent permitted by law, Pitch Capital, its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including loss of revenue, profit, or goodwill.

Pitch Capital’s total liability to any User shall not exceed the total amount paid by the User in the twelve (12) months preceding the event giving rise to the claim.

Users agree to indemnify, defend, and hold harmless Pitch Capital from any claims, liabilities, damages, losses, and expenses (including attorneys’ fees) arising out of:

• Use or misuse of the Platform
• Violation of these Terms or applicable law
• Any dispute between Users

These Terms are governed by the laws of Florida, without regard to conflict of law principles.

Disputes shall be brought exclusively in state or federal courts in Miami-Dade County, Florida. Each party consents to jurisdiction and venue.

Payments made through the Platform — including bookings, subscriptions, pitch deck services, and calls — are final, non-cancelable, and non-refundable once initiated or delivered.

Users waive any right to dispute, reverse, or withhold payment except in cases of fraud or breach of these Terms.

All disputes must be submitted in writing within seven (7) calendar days. Failure to submit constitutes a permanent waiver of any right to contest payment.

Disputes will be resolved exclusively through binding arbitration or court proceedings in Florida. No chargebacks, reversals, or refunds shall be pursued during or after proceedings.

Pitch Capital reserves the right to modify, amend, or update these Terms at any time. Updated Terms are effective upon posting. Continued use of the Platform constitutes acceptance of revised Terms.

These Terms constitute the entire agreement between the User and Pitch Capital regarding Platform use and supersede all prior agreements, communications, or understandings

For questions regarding these Terms or Platform compliance, contact:

Pitch Capital

433 Plaza Real

Boca Raton, FL 33432

info@pitchcapital.com